Introduction
Welcome! By opting into our services, you (“Customer”, “You”, or “You're”) agree to the following terms and conditions, which constitute a legally binding agreement (“Agreement”) between you and Xpress Automation Softwares LLC (“Company”, “We”, “Us”, or “Our”). We offer a comprehensive suite of automotive services designed to operate on our Addenda Platform. These services include, but are not limited to Maintenance services, Battery service, Tyre service, Roadside assistance service etc.
Addenda authorizes you to access and use the Service solely for your licensed entity organization. You may not (a) sublicense, resell, rent, lease, transfer, assign, time share or otherwise commercially exploit or make the Service available to any third party; (b) modify, copy, distribute, transmit, reproduce, or create derivative works of the Service or any content made available thereon; (c) reverse engineer, reverse assemble or otherwise attempt to discover any source code of the Service; (d) use the Service to engage in benchmarking or competitive analysis; (e) use the Service to create a competitive product; or (f) access or use the Service in any way not expressly permitted by this Agreement
Consent to Collect Information
You hereby grant us explicit consent to collect, record, organize, store, and use your information, including but not limited to, personal identification details, contact information, and any other related information necessary to provide the above list of services.
Use of Third-Party Tools and Services
We may integrate or utilize third-party tools, services, and software to enhance functionality, improve user experience, and facilitate various aspects of the application’s operation. These third-party tools and services may include, but are not limited to analytics providers, payment processors, advertising networks, and social media integrations like Telr for payment gateway, Google for location, Meta for WhatsApp, Chatbot for AI, SendGrid for email etc.
You acknowledge and agree that these third-party providers may collect, process, and store your data according to their own privacy policies and terms of service. We do not control or assume responsibility for the privacy practices or content of these third-party services. We recommend that you review the terms and privacy policies of any third-party services used in connection with our application.
Privacy and Confidentiality
We are committed to protecting your privacy and maintaining the confidentiality of your Information. The information provided by you will be used only for the purpose outlined in this Agreement and will not be disclosed to any third parties except as necessary to fulfil the services described herein, or as required by law.
Data Security
We implement various security measures to ensure the safety of your Information. However, you acknowledge that no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Representations and Warranties
You represent and warrant that:
- You are the legal owner or authorized user of the Information you provide.
- The provided Information is accurate, complete, and current.
- You have the legal capacity to enter into this Agreement.
Limitation of Liability
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses resulting from
- Your access to or use of or inability to access or use our services.
- Any conduct or content of any third party relating to the services.
- Any content obtained from the services.
- Unauthorized access, use, or alteration of your transmissions or your Information, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes to these Terms will be effective upon posting the revised Terms. Your continued use of app/platform after the posting of any revised Terms constitutes your acceptance of such changes.
Governing Law
This Agreement shall be governed by and construed by the laws of the jurisdiction in which the Company operates (i.e., United Arab Emirates), without regard to its conflict of law provisions.
Acceptance of Terms
By providing Us with your Information and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Contact Information
For any questions or concerns regarding these terms or our services, please contact us at:
Xpress Automation Software
22nd Street, Al Quoz 3 Dubai, United Arab Emirates
contact@addenda.tech | +971 2345 6789
Payment Gateway – Terms and Conditions
- XPRESS AUTOMATION SOFTWARES L.L.C maintains the https://www.addenda.tech website.
- United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
- Visa or MasterCard debit and credit cards in AED will be accepted for payment
- The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
- We will not trade with or provide any services to OFAC and sanctioned countries
- Customer using the application who are Minor /under the age of 18 shall not register as a User of the application and shall not transact on or use the website.
- Cardholders must retain a copy of transaction records and Company policies and rules.
- User is responsible for maintaining the confidentiality of his account.
Privacy Policy (PP)
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- XPRESS AUTOMATION SOFTWARES L.L.C will not store any debit/credit card details.
- XPRESS AUTOMATION SOFTWARES L.L.C takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, the Company cannot guarantee the security of any information that is disclosed online
- XPRESS AUTOMATION SOFTWARES L.L.C is not responsible for the privacy policies If the user provides any information or access to third parties.
- XPRESS AUTOMATION SOFTWARES L.L.C Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Payment gateway privacy policy can be checked on below link, however you should note that we do not have any control over third party website.
Privacy Policy | Telr Payment Gateway UAE
Delivery Policy
- ADDENDA AUTO is delivered as a Software-as-a-Service (SaaS) solution, accessible via the internet through a secure web-based platform or Mobile application.
- No physical delivery or on-premises installation is required. The product is hosted on our secure cloud servers.
- Customers will receive login credentials via Email/SMS upon successful registration and subscription confirmation.
- Customer is responsible for keeping the login credentials secure and confidential. Do not share the account information with anyone else.
- Access to the ADDENDA AUTO will be provided within [24hours] after the completion of the subscription process and any necessary onboarding procedures.
- The service can be accessed 24/7 from any compatible device with an internet connection.
Payment Confirmation – Service Availability processes
- Trial Period and Payment Authorization: The Customer acknowledges and agrees that by publishing their application through the Addenda 360, they are entering into a agreed trial period. The Customer will be informed that the payment will be debited from their account after the completion of the agreed trial period.
- Cancellation During Trial Period: The Customer may cancel the service at any time during the agreed trial period. If the Customer cancels the service before the trial period ends, no charges will be applied, and no payment will be debited from their account.
- Non-Refundable Payment: In the event that the Customer does not cancel the service during the trial period, the agreed payment will be automatically debited from the Customer's account at the end of the agreed trial period. Once the payment has been debited, it is non-refundable, and no refund requests will be entertained.
- Compliance with UAE Digital Law: This clause is governed by and complies with the provisions of the UAE Digital Law. The Customer confirms that they have read, understood, and accepted the terms of this payment and refund policy as stipulated herein.
- Activation of Service: The activation of the Customer’s app will occur within agreed business days after the app goes live. The Customer will be notified upon the successful activation of their app.
- Delay in Activation and Refund Policy: In the event of any delay in the activation of the app beyond the agreed business days specified, the Customer may be entitled to a refund. The refund will be processed according to the extent of the delay and as per the terms outlined by Addenda 360.
