Administer the entire claims process, effortlessly linking insurers, repair shops, and clients through a unified, AI-powered platform.
Addenda Claims offers a cutting-edge approach to modernizing claims management by allowing insurance providers to digitally streamline their claims handling processes for efficiency and direct claims processing. It integrates effortlessly with initial loss notification and claims systems, harnessing artificial intelligence for damage assessment, and provides instantaneous updates. This innovation eases the entire claims journey, from the moment an incident is reported to the finalization of repairs.
Addenda Claims allows for easy integration with FNOL systems, reducing the time and complexity of the claims process. Customers can submit their claims effortlessly, while insurance companies can verify and process them efficiently.
By utilizing AI-powered damage recognition, the system can analyze images and provide part-level damage recommendations, improving the accuracy and speed of claim assessments.
The fraud detection feature uses image analysis to detect discrepancies such as duplicate images, date of capture mismatches, and other inconsistencies, reducing the number of fraudulent claims.
Insurers can customize claim workflows (1-stage, 2-stage, or 3-stage) to meet their specific operational requirements, improving the efficiency of claims processing.
Customers and insurers receive real-time status updates, including notifications when additional information is required, ensuring transparency and faster resolution times.
Addenda Claims can capture details for up to three vehicles in the case of multiple-vehicle accidents, simplifying the management of complex claims.
Insurers can view and assign garages based on proximity, garage type, and integration status, making the repair process smoother for both customers and insurance companies.
Addenda Claims integrates seamlessly with Addenda Repair, allowing insurers and body shops to collaborate efficiently on repairs and estimates. For garages not using Addenda Repair, a claim document link can be sent via email or Whatsapp.
Insurers can generate detailed reports and monitor key metrics using customizable dashboards, providing insights into claim statuses and overall performance.
By integrating FNOL with claims management and using AI for damage recognition, Addenda Claims dramatically reduces the time required to assess and approve claims. This allows insurance companies to process a higher volume of claims in less time.
The AI-driven fraud detection system helps prevent fraudulent claims by identifying discrepancies in the uploaded images and submitted information, saving insurers money and resources.
Real-time notifications and status updates ensure that all stakeholders - customers, insurance agents, and body shops are kept informed throughout the claims process, reducing misunderstandings and improving customer satisfaction.
Addenda Claims serves as a bridge between insurers and auto repair shops, facilitating the exchange of updated estimates and repair progress. Repair shops have the ability to modify estimates, while insurers can examine, record, and sanction adjustments, all within a unified platform.
Addenda Claims configurable workflows allow insurance companies to adapt their claim registration processes according to their internal needs, offering a tailored approach to claims handling.
From capturing third-party vehicle details to integrating with external garages, Addenda Claims enables seamless collaboration across multiple platforms, ensuring efficient claim resolution even for more complex cases.
ADDENDA is fully customisable and covers the entire auto repair journey.
